If you have cancelled an order prior to items being dispatched refunds are allocated within 3-5 working days. (Full Refund)
If products are in possession of the couriers at the time of cancellation and no products are accepted by you. It will then return to us and a full refund is issued with 10 working days.
If you are returning a product. Once the product is back within our possession and return within its original packaging we can issue a refund minus the couriers cost of collection.