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What if I accept delivery and I notice that there are parts damaged/ missing?

It can happen sometimes that something is missed like a missing screw, assembly sheet, or maybe a part. If this happens, please email us at info@furniturerow.co.uk adding your name and order number and the parts that are missing and we’ll send them out in the post as soon as possible.

If part(s) are damaged then email info@furniturerow.co.uk. Please add your name and order number. State the damage of the parts and also if you can identify the part(s) code name/number too. If unsure we are happy to assist. Lastly please attach as many photos as you believe that can clear show the damage and part. We will then back to you within 48 hours (working week) and arrange a replacement for the part(s).

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